Staff move on and sometimes they don't share what they know before they leave. When you find out as the business owner, it is too late. They took their special knowledge of how to do that thing with them!
We have a unique service where we interview key staff and then document the key processes they perform as standard operating procedures (SOPs). SOPs are written in a special way so that any staff member can follow them - and achieve predictable outcomes.
We'll write one SOP a day per author or more depending on the complexity. Maybe you only need one - maybe more. Call us by clicking on the button below - we'd be happy to discuss.